Postmortem -
Read details
Mar 7, 14:39 PST
Resolved -
This incident has been resolved.
Mar 5, 14:17 PST
Monitoring -
All systems are operational and working properly. We will provide details at a later time about the investigation.
Mar 5, 13:49 PST
Update -
We are continuing to investigate this issue.
Mar 5, 13:37 PST
Update -
We are seeing improvements across the system. We will continue to monitor it closely and will provide details later about our investigation.
Mar 5, 13:24 PST
Update -
This issue is ongoing and we continue to work with AWS on a resolution. Respondus Monitor users are experiencing very slow response times during the pre-exam steps. Chromebook users are experiencing an outage.
Mar 5, 12:13 PST
Update -
We continue to work with AWS to troubleshoot this issue. Service continues to be degraded for Respondus Monitor. The same issue is impacting Chromebook users of LockDown Browser.
Mar 5, 11:17 PST
Update -
We continue to experience problems with users being able to start new Respondus Monitor sessions. We will provide another update shortly.
Mar 5, 10:35 PST
Investigating -
The Respondus Monitor service is currently experiencing a slowdown. We are investigating the source of the problem.
Mar 5, 10:10 PST