Resolved -
Instructure has deployed a hotfix that resolves the issue causing LockDown Browser for Mac and iPad to fail when launching Canvas New Quizzes.
Feb 19, 15:32 PST
Identified -
The issue has been identified and Instructure plans to issue a hotfix shortly.
Feb 19, 12:52 PST
Update -
We continue to investigate this issue with Instructure.
Feb 19, 10:13 PST
Investigating -
We are investigating an issue relating to Canvas New Quizzes that causes LockDown Browser for Mac and iPad to fail at startup.
Impact:
- LockDown Browser for iPad: Displays a blank screen after the begin button is pressed
- LockDown Browser for Mac: Displays error code -379 after the begin button is pressed
This issue does NOT affect LockDown Browser for Windows or Chromebook. Those platforms may be used as a temporary workaround while Instructure and Respondus investigate.
Feb 19, 07:05 PST