Instructure has deployed a hotfix that resolves the issue causing LockDown Browser for Mac and iPad to fail when launching Canvas New Quizzes.
Posted Feb 19, 2026 - 15:32 PST
Identified
The issue has been identified and Instructure plans to issue a hotfix shortly.
Posted Feb 19, 2026 - 12:52 PST
Update
We continue to investigate this issue with Instructure.
Posted Feb 19, 2026 - 10:13 PST
Investigating
We are investigating an issue relating to Canvas New Quizzes that causes LockDown Browser for Mac and iPad to fail at startup.
Impact:
- LockDown Browser for iPad: Displays a blank screen after the begin button is pressed - LockDown Browser for Mac: Displays error code -379 after the begin button is pressed
This issue does NOT affect LockDown Browser for Windows or Chromebook. Those platforms may be used as a temporary workaround while Instructure and Respondus investigate.
Posted Feb 19, 2026 - 07:05 PST
This incident affected: LockDown Browser and Respondus Monitor (webcam).