Respondus Monitor service notice

Incident Report for Respondus

Resolved

Amazon identified a problem with the Amazon Cognito Identity Pools in the US-EAST-1 Region. The AWS issue appears to be resolved and the service is returning to normal.

Posted Oct 11, 2023 - 20:43 PDT

Investigating

We are currently investigating an issue with users being unable to start a Respondus Monitor session.

Posted Oct 11, 2023 - 19:55 PDT

This incident affected: Respondus Monitor (webcam).